Navigating the Dynamics of Temporary Employment

Explore temporary work benefits and management strategies. Learn how OnSinch's software boosts efficiency in managing a temp workforce.



Temporary work is becoming increasingly popular, both for organisations looking for flexibility and for workers seeking short-term opportunities. It is essential to understand the nature of temporary work, its characteristics, and the advantages and disadvantages of employing a temporary workforce.

Characteristics and Definition of Temporary Work

Temporary work, or temp work, refers to employment relationships that last for a limited period, typically less than a year. These may include seasonal positions, project-based jobs, or roles covering employee absences. Temporary workers are generally hired through agencies or are self-employed contractors. The key characteristics of temporary work include:

  • Short-term, fixed contracts
  • Flexible hours and work arrangements
  • Limited or no benefits

Pros and Cons of Engaging a Temporary Workforce


  • Cost-effective: Temporary workers can save organisations money by reducing the need for permanent staff and eliminating benefit expenses.
  • Flexibility: Responding to fluctuations in workload becomes easier when using a temporary workforce, allowing businesses to scale up or down as needed.
  • Access to specialised skills: Temporary workers can bring valuable expertise that may not be available within the organisation, helping to complete specific projects or tasks.


  • High turnover: Temporary workers might not stay with the organisation for long periods, leading to frequent hiring and training costs. OnSinch's worker feedback system can help reduce turnover by improving worker satisfaction.
  • Lack of commitment: Temporary workers may be less invested in the organisation's success and may prioritise their own career goals over the company's objectives.
  • Integration challenges: Fitting temporary workers into the existing organisational structure can be a challenge, especially when it comes to communication and team cohesion. The worker portal feature from OnSinch can facilitate better integration.

The Role of a Manager in a Temporary Workforce

Managing a temporary workforce is different from managing full-time staff, as it requires specific skills and strategies to ensure success. Understanding the role of a manager in a temporary workforce is crucial for effectively integrating temporary workers and maximising their contributions.

Key Duties and Responsibilities of Managing Temporary Employees

Managers who oversee temporary workers have several core responsibilities, including:

  • Recruitment: Identifying and selecting suitable temporary workers based on their skills and experience. OnSinch's applicants feature can assist in this task.
  • Onboarding and training: Ensuring that temporary workers receive proper orientation and training to perform their tasks effectively. 
  • Supervision: Monitoring and assessing temporary worker performance, providing feedback, coaching, and guidance as necessary. This can be done using OnSinch's rating system.
  • Integration: Facilitating communication and collaboration between temporary workers and full-time staff.
  • Compliance: Ensuring that temporary workers adhere to company policies, procedures, and relevant regulations. Our customizable worker attributes product can help with this.

Critical Skills for Leading Temporary Staff

To successfully manage a temporary workforce, managers should possess the following skills:

  • Adaptability: Being open to change and flexible in managing different work arrangements.
  • Communication: Effectively articulating expectations, providing feedback, and fostering open dialogue between temporary workers and permanent staff. OnSinch's customizable notifications can facilitate this.
  • Empathy and understanding: Recognising the unique challenges faced by temporary workers and addressing their concerns.
  • Time management: Efficiently allocating resources and setting priorities to ensure the timely completion of tasks.
  • Leadership: Motivating, directing, and inspiring temporary workers to achieve their potential and contribute to the organisation's success. OnSinch's achievement badges can assist in this.

Striking the Balance: Managing Full-Time and Temporary Employees

One of the main challenges facing managers of temporary workforces is striking the right balance between full-time and temporary employees. The following tips can help managers successfully navigate this challenge:

  • Clearly define roles and responsibilities: Ensure that both temporary and full-time staff understand their duties and how they fit within the broader team structure.
  • Encourage collaboration: Facilitate team-building exercises and create opportunities for temporary and full-time staff to work together on projects. OnSinch's content management system (CMS) can support this.
  • Provide equal support: Offer temporary workers access to the same resources and support as full-time employees, such as training and development opportunities.
  • Recognize individual contributions: Acknowledge and reward the achievements of both temporary and full-time staff to create a culture of inclusivity and appreciation. OnSinch's hiring referral system can help with this.

By understanding the nature of temporary work and mastering the art of managing a temporary workforce, organizations can reap the benefits of employing temporary workers and ensure their success in today's fast-paced and ever-changing business landscape. The suite of products offered by OnSinch can facilitate this process and enhance the efficiency and effectiveness of managing a temporary workforce.

What is temporary work and what are its key characteristics?

Temporary work, also known as temp work, refers to employment relationships that last for a limited period, typically less than a year. This can include seasonal positions, project-based jobs, or roles covering employee absences. The key characteristics of temporary work include short-term, fixed contracts, flexible hours and work arrangements, limited or no benefits, and the possibility for conversion to full-time employment.

What are the advantages and disadvantages of employing a temporary workforce?

The advantages of a temporary workforce include cost-effectiveness, flexibility, access to specialized skills, and increased productivity. The disadvantages can include high turnover, lack of commitment, and integration challenges. However, many of these challenges can be mitigated using appropriate workforce management software, such as OnSinch.

What are the core responsibilities of managers overseeing temporary workers?

Managers overseeing temporary workers have several responsibilities, including recruitment of temporary workers, ensuring proper onboarding and training, monitoring and assessing worker performance, facilitating communication and collaboration between temporary workers and full-time staff, and ensuring compliance with company policies, procedures, and relevant regulations.

What skills are essential for managers handling a temporary workforce?

Essential skills for managing a temporary workforce include adaptability, communication, empathy and understanding, time management, and leadership. These skills can be enhanced and supported by using comprehensive management software, such as OnSinch.

How can a balance be achieved between full-time and temporary employees?

Achieving a balance between full-time and temporary employees can be facilitated by clearly defining roles and responsibilities, encouraging collaboration, providing equal support, and recognizing individual contributions. Tools like OnSinch's content management system (CMS) and hiring referral system can assist managers in these tasks.

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