ONBOARDING WITH ONSINCH
Everything You Need to Know to Get Started
STREAMLINED. PERSONALIZED. EFFECTIVE.
What is Onboarding
Onboarding with OnSinch isn’t just training—it’s a tailored experience designed to get your team up and running efficiently. In structured sessions, we’ll guide you through the essential features and advanced tools that will make workforce planning easier and more effective for your business.
What to Expect from Onboarding
Onboarding is a two-way process—we're here to guide you, but your involvement is key. Here’s what we ask from you to ensure a smooth and successful experience.
Your Commitment
✔ A minimum of 2 hours per week for calls
✔ Dedicated time after each session for practice
✔ A team of key users for training
✔ Access to company materials (logo, promo images)
What You Need
✔ Computer
✔ Microphone
✔ Camera
✔ A desire to learn and improve your workflow
What You'll Get from Us
🔹Your own OnSinch instance – A fully functional platform tailored to your business needs.
🔹 Visual customization based on your logo and brand guidelines – We’ll adjust your OnSinch instance to match your branding.
🔹 A tailored approach to fit your business – Onboarding designed around your workflows and processes.
🔹 Dedicated support when you need it – Our team is here to assist you at every step.
🔹 Recordings of your onboarding sessions – Rewatch sessions anytime to refresh your knowledge.
🔹 Sample legal & GDPR policies – Helpful templates to support compliance.
🔹 Additional learning materials for long-term success – Guides and best practices to help you get the most out of OnSinch.
What Our Clients Say
“The OnSinch staff is very helpful and always responds quickly to our requests and needs.”
“The OnSinch system is fantastic, but the team behind it is even better. I particularly appreciate their dedication, professionalism, patience, and quick response in helping us implement the software swiftly.”
“I have to commend the incredible responsibility, professionalism, and speed of the OnSinch team – we implemented the platform shortly before the festival, and everything was handled flawlessly.”
Onboarding Roadmap
We keep the process simple and efficient. Here’s what to expect:
Intro session with key manager and support team
In this initial meeting, we’ll introduce the onboarding process and gather key insights to tailor the training to your needs.
First onboarding call
The first session focuses on setting priorities, followed by a detailed walkthrough of creating an order and allocating people to shifts.
Follow-up work between meetings
You'll explore OnSinch on your own, apply what you've learned, and prepare any questions for the next session.
Next scheduled sessions
In these sessions, we’ll go through your follow-up questions, deepen your understanding of sub-functions, and continuously refine your workflow to ensure you’re getting the most out of the system.
Assistance Between Scheduled Sessions
Beyond scheduled onboarding meetings, we’re available anytime via email or video calls for additional support and guidance.
Final session with key manager and support team
The goal of the onboarding process is to ensure that you use the system efficiently, independently and confidently. Once you have completed onboarding, you will understand the system, be able to work with sub-functions and, most importantly, make your life easier.
Your Onboarding Team
Curious about our Onboarding Process?
Explore our comprehensive resources to help you get the most out of your onboarding experience. Take a look—these articles are packed with helpful insights!