OnSinch Support Webinar: Introducing The New Ratelist System

Event Details

📅 Date: Tuesday, March 24, 2026 
🕒 Time: 14:30 CET (Prague) / 13:30 GMT (London)
👤 Host: Veronika Rezková, Head of Support at OnSinch

The webinar will be presented in English. 

Why New Ratelists?

Market and country-specific requirements are evolving, and your tools need to stay ahead. We’ve rebuilt our system from the ground up to be more intuitive, unified, and powerful.

Instead of juggling base rates, effects, and tags across different corners of the platform, you can now manage your entire financial logic in one central hub. The result? The system handles the heavy lifting automatically, eliminating human error and reclaiming hours of your team's time every week.

What You'll Learn

This session is a high-impact, practical introduction to the new logic. We’ll show you how to give your business a competitive head start with these key features:

• Logic and Rules: Master schedule-related and staff-related conditions using if-else and nested rules to automate even your most complex billing scenarios.
• Flexible Units: Manage overtime, flat fees, and custom night rates with ease.
• The Ratelist Calculator: Use this new sandbox tool to verify your setup instantly, giving you 100% confidence before you go live.
• Revisions and Jobs:  Manage client specific rates and make quick edits directly within the closing form. 
• The New Tags: Experience how the evolution of Tags simplifies your entire workflow.
• Practice Walkthrough: See a live demonstration of common setups, like transport rates, so you can implement them immediately.

Why join

The feature is live and currently being polished  for peak performance. It is one of our major updates in a while and it is now ready for your feedback. Since we are building this specifically for your needs, this session is the perfect opportunity to share your thoughts, explore future use cases, and plan a more profitable setup.

A smooth, stress-free transition

We know financial settings are the heartbeat of your operations. That’s why we’re ensuring a risk-free migration:

• Zero Downtime: No "overnight" switches. The current system remains active during a generous grace period.
• Hands-On Support: We’ll provide comprehensive training materials and direct support every step of the way.
• Total Control: During the transition, you can toggle between old and new rates to guarantee your numbers are 100% accurate.

Can’t Join Live?

No worries! Register anyway, and we'll send you the full recording so you can watch it at your convenience.