OnSinch News

OnSinch Awarded 'Best Customer Support' & 'Most Recommended' by Software Advice

OnSinch awarded 'Best Customer Support' and 'Most Recommended' in for Time Tracking, Team Management, Workforce Management, and Talent Management.



We're thrilled to announce that OnSinch has been honoured with the 'Best Customer Support' and 'Most Recommended' awards in the categories of Time Tracking, Team Management, Workforce Management, and Talent Management by Software Advice. With a stellar User rating of 4.9 based on over 40 reviews, this recognition is a testament to our commitment to excellence and we're extremely grateful for each review.

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Software Advice's Recognition

Software Advice, a trusted advisory and review platform, aids businesses in swiftly identifying suitable software solutions. Their database features over 1 million verified user reviews across 600 software categories, having assisted over 800,000 companies. Their ethos is grounded in providing transparent, integrity-driven advice, empowering businesses to make informed decisions. Receiving awards from such a respected organisation underscores our software user's satisfaction.

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'Most Recommended' Distinctions

Time Tracking

Most Recommended: OnSinch's Shift Scheduling is highly praised for its user-friendly interface and accuracy. Our users particularly value the platform's ability to simplify time logging and reporting.

Team Management

Most Recommended: The platform's innovative approach to team management earns strong recommendations. Users appreciate the ease of coordinating team activities, scheduling, and communication.

Workforce Management

Most Recommended: Our users commend the platform for its ability to streamline and automate complex workforce management tasks, making it a preferred choice in this category.

Talent Management

Most Recommended: The platform is recognized for its features that support the growth and management of talent, aligning with the strategic goals of organizations.

In each of these categories, 'Most Recommended' reflects OnSinch’s success in meeting and exceeding user expectations. Our focus on user-friendly interfaces, comprehensive features, and effective management tools has earned us this recognition, as evidenced by the positive feedback from our users.



Our Commitment to Customer Service

At OnSinch, we believe our core strength lies in the customer service we provide. It’s not just about addressing queries; we're building a relationship of trust and support with every user. Here’s a deeper look into what our customers cherish about our service:

  • Responsive and Personalized Support: Our customers appreciate the rapid and tailored responses they receive. We understand that each query is unique, and we treat it with the individual attention it deserves.
  • User-Centric Approach: Our team is committed to understanding and resolving user issues, ensuring a smooth and uninterrupted experience with our platform.
  • Beyond the Call of Duty: We often hear from our users how our support team goes above and beyond to solve problems, sometimes even anticipating needs before they arise.
  • Accessible and Varied Support Channels: Whether it’s through our Help Centre, telephone, email, or live chat, we provide multiple avenues for our users to reach us, ensuring help is always just a few clicks or a call away.
  • Proactive Problem-Solving: We don’t just fix issues; we proactively work to prevent them, saving our users time and hassle.

In every interaction, our goal is to leave our users feeling valued, heard, and supported.

Support Options

To further our commitment, we offer various support options:

  • Help Centre: For comprehensive guides and FAQs, visit our Help Centre.
  • Telephone Support: Reach out to us at +44 7418 310131 for direct assistance.
  • Email Support: For queries, email us at support@onsinch.com.
  • Live Chat: Visit our website for real-time support via live chat.
  • Product Updates: Stay informed about our latest updates on out blog.
  • Webinars: Join our webinars, like the upcoming Calendar Timeline View, for insights into our features.

Experience firsthand why Software Advice honoured us with these awards and try OnSinch for free today! 

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