ELOQUENCE'S RISE TO THE TOP 10

Discover How OnSinch Drives the the Ongoing Success of Spain’s Elite Hostessing Agency

€3 MILLION

On track for €3 million in revenue

1,500+ EVENTS

Manages over 1,500 events annually, averaging 4 per day

400 STAFF

Provided for major festivals simultaneously

MADRID AND BARCELONA BASED HOSTESS AGENCY

About Eloquence

Eloquence is a premier event staffing agency specializing in providing hostesses and support personnel for major events, festivals, and corporate functions. With over 5,000 hostesses in their network and 120,000 worked hours annually, Eloquence has emerged as one of the top 10 leaders in the Spanish event staffing market.

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“In an environment of rising costs and shrinking budgets, OnSinch is our key to maintaining profitability. It allows us to offer competitive prices, manage our expenses effectively, and consistently deliver top-notch services.”

— Carlos Galayo, CEO

KEY GOALS

Recover Financial Stability

Eloquence needed to rebuild revenue and secure new contracts after pandemic setbacks.

Streamline Event Operations

Optimizing staffing for efficient scheduling and coordination at large-scale events became a priority.

Maintain Profitability

Strategic cost-saving measures were essential for Eloquence to remain profitable despite rising labor costs.

Boost Admin Efficiency

The company required to automate administrative tasks to simplify staffing and ensure legal compliance.

SUCCESS WITH ONSINCH

Discover how Eloquence accelerated growth to become one of Spain's industry leaders.

Revenue Growth

From zero income to €3 million in revenue, Eloquence rebuilt their financial foundation by securing critical contracts and expanding their client base.

"Being prepared and adaptable with OnSinch was key to not only surviving but coming out stronger than ever."

Operational Efficiency

Thanks to OnSinch, Eloquence has mastered large-scale staffing, managing over 1,500 projects annually—averaging 4 events per day. With more than 120,000 hours logged each year, OnSinch ensures smooth operations, even for the most demanding events.

"Before OnSinch, preparing for a large-scale event took weeks. Now, we successfully manage hundreds of workers in just a few hours."

Scalability and Client Trust

Eloquence expertly managed staffing for major festivals, providing up to 400 staff at a time. Their excellent organization and ability to react quickly earned them contracts with prestigious events such as Mad Cool, Primavera Sound, and the Formula 1 Spanish Grand Prix.

"Our ability to scale and remain flexible is what helped us secure these high-profile contracts."

Cost Savings and Profitability

OnSinch’s automation reduced administrative costs, allowing one project manager to handle multiple events simultaneously. This helped Eloquence maintain profitability despite rising labor costs, offering competitive pricing without sacrificing quality.

"The only option we have to maintain our profit margin is to use technology like OnSinch."

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VALUE DELIVERED

Faster Staffing Management

OnSinch allowed Eloquence to manage high-volume staffing requests, ensuring rapid fulfillment of client needs.

Automated Admin Efficiency

One-click export of contracts and administrative data cut down paperwork time, allowing the team to focus on strategic tasks.

Improved Staff Performance

The transparent rating and evalution system enable instant performance tracking and drive continuous improvement.

Enhanced Staff Experience

OnSinch’s platform provides staff with a clear overview of their job history, ratings, and earnings through a digital wallet.

CHALLENGES

SOLUTIONS

CHALLENGE 1

Post-Pandemic Financial Recovery

The pandemic halted Eloquence's operations, leading to zero income. Post-pandemic uncertainty and high staff turnover created added pressure in an increasingly competitive market.

SOLUTION 1

Optimized Operations and Agility

OnSinch optimized Eloquence’s workflows, helping them recover and approach €1 million in revenue within a year. The platform enabled them to quickly adapt and seize new opportunities.

CHALLENGE 2

Complex Staffing and Administration

For large-scale events, Eloquence struggled with the time-consuming process of selecting qualified staff, gathering documentation, and ensuring legal compliance, leading to slow preparation.

SOLUTION 2

Efficient Staffing and Automated Administration

OnSinch provided a pre-verified worker database with all qualifications and contracts ready, allowing Eloquence to instantly assign staff by setting criteria, speeding up preparation and simplifying compliance.

CHALLENGE 3

Rising Costs and Maintaining Staff Performance

Eloquence faced rising labor costs while needing to ensure consistent performance across large teams, which resulted in financial strain and operational challenges.

SOLUTION 3

Cost Management and Performance Tracking

OnSinch automated time-consuming tasks, reducing overhead costs. It also provided real-time performance tracking, ensuring high-quality work and improving staff retention.

Ready to elevate your business like Eloquence? Start your free OnSinch demo today!

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